Terms of service
This website is operated by Cosmolift Consumer Products Private Limited ("we", "us", "our"), which manufactures and markets products under the brand Sangi's Kitchen. The trademark "Sangi's Kitchen" is owned by Future Consumer Private Limited and is used under authorization. By accessing our website and/or purchasing something from us, you agree to be bound by these Terms of Service.
1. Acceptance of Terms
By using this website, you agree to these Terms. If you do not agree, you may not access or use our services.
2. Eligibility
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction and are legally capable of entering into a binding contract.
3. Online Store Terms
You agree not to use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction. You must not transmit viruses or malicious code or misuse the website's functionality. A breach of these Terms may result in immediate termination of services.
4. General Conditions
We reserve the right to refuse service to anyone at any time for any reason. You agree not to reproduce, duplicate, copy, sell or exploit any portion of the Service without written permission or access the website for unauthorized commercial purposes. Credit card information is always encrypted during transmission.
5. Accuracy of Information
We are not responsible if information on this site is not accurate, complete or current. Product images may vary slightly due to display settings and the nature of our products. Any reliance on website content is at your own risk. We reserve the right to modify content at any time.
6. Pricing & Modifications
Prices are subject to change without notice. We reserve the right to modify or discontinue products or services at any time and shall not be liable for any price changes, suspensions or discontinuation.
7. Products or Services
Certain products may be available exclusively online, in limited quantities and subject to return or exchange only as per our Return Policy. We reserve the right to limit sales by person, region or order and discontinue any product at any time.
8. Billing & Account Information
We reserve the right to refuse or cancel any order and limit quantities purchased per person or household. You agree to provide accurate billing and shipping information and updated contact details. We may cancel orders suspected to be placed by resellers or fraudulent users.
9. Payment Terms
We accept payments via credit/debit cards, UPI, net banking and other available methods at checkout. All payments are processed through secure third-party gateways. We do not store payment details.
10. Shipping & Delivery
We currently ship within India. Delivery timelines are estimates and may vary. We are not responsible for delays caused by courier partners, incorrect addresses or external events. Additional shipping charges may apply for re-delivery attempts.
11. Returns & Refunds
Returns are only accepted for damaged, defective or incorrect items. Claims must be raised within 36 hours of delivery. We do not accept returns for opened or used products or change of preference. Refunds or replacements will be processed after verification.
12. Third-Party Links
We may provide access to third-party tools or links. We are not responsible for their content, accuracy or policies.
13. User Comments & Submissions
If you submit feedback, suggestions or content, we may use it without restriction and are not obligated to maintain confidentiality or compensate you. You agree your submissions do not violate third-party rights.
14. Personal Information
Your submission of personal information is governed by our Privacy Policy.
15. Prohibited Uses
You are prohibited from using the site for unlawful purposes, to violate intellectual property rights, to transmit harmful code, to collect personal data without consent or to spam and misuse the platform. We reserve the right to terminate access for violations.
16. Disclaimer of Warranties
The website and all products are provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free service or the accuracy or reliability of results.
17. Limitation of Liability
We shall not be liable for direct, indirect, incidental or consequential damages or loss of profits, data or business. Use of the website is at your own risk.
18. Indemnification
You agree to indemnify and hold Cosmolift Consumer Products Private Limited harmless from any claims arising from your breach of these Terms or your violation of any law or third-party rights.
19. Termination
We may terminate or suspend access to our services at any time without notice if Terms are violated.
20. Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain valid.
21. Governing Law
These Terms are governed by the laws of India. Jurisdiction shall lie with the courts of Mumbai, Maharashtra.
22. Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of those changes.
23. Intellectual Property
All content on this website including logos, brand name, packaging, text, graphics and product designs are protected by applicable intellectual property laws. The trademark "Sangi's Kitchen" is the property of Future Consumer Private Limited and is used under license by Cosmolift Consumer Products Private Limited. Unauthorized use, reproduction or distribution of any content is strictly prohibited.
24. Contact Information
Cosmolift Consumer Products Private Limited
Knowledge House, Shyam Nagar,
Off Jogeshwari Vikhroli Link Road,
Jogeshwari East, Mumbai – 400060,
Maharashtra, India
Email: customer.care@sangiskitchen.com